F.A.Q.

Frequently Asked Questions?

Why should you place your trust in us?

  • Our approach is customer-centric, prioritizing customer satisfaction and fostering collaboration with our customers.
  • We are a local textile company with a 3-generation legacy in production and trade.
  • You can verify our legitimacy as a registered and licensed business in the Turkish tax system online.
  • We offer transparent services, enabling you to track your orders in real-time and receive updates via WhatsApp around the clock.
  • Rest assured, our company upholds transparency in all our dealings.

Our Service Locations

  • Our services are available in Denizli, known as the textile capital of Turkey.
  • Denizli holds a prestigious position within the Turkish textile production network.
  • All our products are manufactured in Turkey, ensuring they are 100% made in TURKEY.

Do you manufacture all your products?

All the products available on our website are manufactured in-house and dispatched from our warehouse. We do not operate as a buy-sell, broker, or dropshipping company.

To which countries do you deliver?

We ship products worldwide using air, land, or sea transportation methods. Our current service includes express delivery worldwide through UPS, arriving within 2-4 business days.

What payment methods do you offer?

Our payment options include paying securely online on our website with a reliable credit card that is SSL-certified or through the bank transfer system.

Who is responsible for covering the shipping and tax fees for the orders?

  • By presenting the product price and shipping fee separately on our website, we aim to provide clarity to our customers regarding the costs involved. When you input your shipping address in the cart, the shipping cost will be computed in addition to your product price.
  • Please note that taxes and customs fees are the customer's responsibility. We do not cover any potential country customs or customs tax fees.

Are special orders accepted?

Certainly, we offer customization, personalization, embroidery, and coloring for all items on our website. Whether you need mass production or unique creations for your brand, we can accommodate your needs. Feel free to reach out to us around the clock to explore special offers for your business.

Contact

Company Name: SAMTEKS DOKUMA TEKSTİL DIŞ TİC. LTD. ŞTİ.

Head Office: Saraylar Mahallesi 358 Sokak No: 18/A Merkezefendi / DENIZLI, TURKEY

Showroom: SIRAKAPILAR MAH. 493 SK. MESUTBEY İŞHANI MESUT BEY
ISHANI NO: 2 İÇ KAPI NO: 32 MERKEZEFENDİ/ DENİZLİ

Factory: Kızılcabölük - Tavas / DENIZLI, TURKEY

Phone & WhatsApp: +90 (530) 262 99 19

E-Mail: info@towelsbulk.com

If you have any inquiries or requests, feel free to reach out to us anytime (365/7/24), all year round. Buy bulk towels on our www.towelsbulk.com website